gowizi
Privacy

Gowizi Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. It applies to our website, apps, software and other Gowizi services that display this statement.

This Privacy Policy was updated on 1 Jan, 2016. By accessing and using this website, you indicate that you have read the Gowizi Privacy Policy and accepted it.

Collection of Data

We collect data to operate effectively and to provide you the best experiences for using our services. Some of this data is provided by you when you create an account, upload a file, or contact us for support. We get some of it by monitoring your interaction with our website and services by, for example, by using cookies or the like, and receiving error logs or usage data from software running on your device.

Some of the data collection is performed by third parties who may collect additional information through certain sections or areas in our website, software and apps that are handled by third parties. These data collections are subject to the privacy policies of the said third parties, and not Gowizi. However, those third parties may share the data which was collected from you with Gowizi, and Gowizi may use the collected data in our services.

The data we collect includes but not limited to:

  1. Contact data: we collect your first and last name, email address, phone number, and other similar contact data.
  2. Demographic data. We collect data concerning your country and your preferred language.
  3. Credentials: we collect passwords, and similar security information used for authentication and account access.
  4. Payment data. We collect data necessary to process your payment for your subscription or when you make purchases, such as your credit card number, and the security code associated with it.
  5. Usage data. We collect data about your interaction with our website and services such as pages you visit and your preferred features, as well as data regarding your device or the like.
  6. Location data. We collect data about your device location, which can be Global Position System (GPS) data, data based on nearby cell towers and Wi-Fi hotspots location. Your location data is only collected if your location service is enabled in your settings.
  7. Content. We collect content of the communication and files you use in our website, software and apps. This data includes but not limited to: the content of the messages you receive and send via our services, documents, your business’s physical address, photos, music or video you upload, or data you share in social networks such as Facebook, Twitter, Instagram, etc.
  8. We also collect the content from your correspondences and interaction with our customer support and call center if applicable.

How we use collected data

We use the data we collect for the following basic purposes as described below in more detail:

  1. Customer support;
  2. Software, apps or service activation;
  3. To provide and improve the website’s functionality and services we offer;
  4. To continually improve our services, including adding new features or functionality, improving the users’ experience on the website and apps;
  5. To manage the security, safety, administrative and operational aspects of our system and services;
  6. To share it with third parties as described below.
  7. To enforce the Terms of Use and prevent any law violation activities, dispute involving you with respect to our website and services, and misuse of our website and services;
  8. Advertising whether on our own website and services or on services offered by third parties; and,
  9. Communication with you by email or by other means.

Children Privacy and Advertising

We do not knowingly or intentionally collect data or deliver interest-based advertising to children whose age is less than 13 years old.

Profile and Updates

When registering our services, we may send you occasional email updates on new features, or the like. Such updates may include a newsletter, texts, and messages in your account, push notifications to your app or other notifications. You can ‘opt out’ and not receive any new updates by following our guidance included on some of our updates.

You may correct or update your account profile by logging in to your account with Gowizi and making the change on your personal account page. If you no longer desire our services or wish to de-activate your account, please contact us at support@Gowizi.com with your account information and request.

Reasons to Share Personal data

We share your personal data when necessary to provide any service you registered or to complete any transaction. For example, when you provide payment data to make a purchase, we will share payment data to process payment transactions or provide other financial services, as for fraud prevention and credit risk reduction.

We may share contact information you have provided upon registration in our website with external service providers for the purpose of enabling communication with our registered users and their apps end-users.

In addition, we share personal data with our partners, affiliates and subsidiaries. We also share personal data with subcontractors, vendors or agents working on our behalf for the purposes described in this statement. IT companies for example that assist in protecting and securing our systems. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

Additionally, we will access, disclose and record personal data, if we have a good faith that by doing so it is necessary to:

  1. Comply with applicable law or any legal process, by the appropriate law enforcement offices;
  2. Any breach in terms of use, copyright violation, or any abuse of your rights when using our website. In any indication of copyright violation or intellectual or physical property breach, we will not inspect a customer’s private content ourselves, but we may assign the matter to law enforcement or to the relevant registered user upon our discretion.
  3. Protect our service and users, for example by preventing spam or attempts to access user accounts, or to help preventing the loss of life or serious injury of anyone;
  4. Operate and maintain the security and safety of our website and services, including the preventing or shutdown of any service in order to disable an attack on our servers or networks; or
  5. Protect the rights or property of Gowizi, including fully enforcing the terms governing the use of our software, services and apps.

Upon bankruptcy, dissolution or other liquidation or insolvency events or in the event of merger, sale or transfer of all or a portion of our assets or other reorganization in our ongoing business, the information that we collect or obtain may be shared with or transferred to, the entity which succeeds the business, provided it undertakes to be bound by the provisions of this Policy, with reasonably necessary changes taken into consideration.

Links

On some of our services and website pages we include links to third parties whose privacy practices differ from ours. If you provide personal data to any of those services, your data is governed by their privacy statements, and not by Gowizi.

Logs & Cookies

We use cookies and similar technologies to improve accessibility and our services and help collect data. The cookie may identify your computer or device, advertising ID, web beacons or the like.

We use cookies and similar technologies for several purposes, including but not limited to:

  1. Storing your preferences and settings so that you will see your relevant local information when you return to the website.
  2. Sign-in and Authentication. This cookie allows you to move between site’s pages without having to sign in once more on each page.
  3. Analytics. As part of our services, we use cookies and other identifiers to gather usage and performance data. We use for example, cookies as for counting the number of app users and the app usage.

In addition, server logs record the time and date of users web visit, the browser and operating system being used, user IP address, or the like. This information is being used for both maintenance and security monitoring.

Data Retention

For interest-based advertising, we retain data for no more than 13 months, unless we obtain your consent to retain the data longer. Nonetheless, we may delete your data from our systems if we decide it is no longer necessary either for our reasonable business needs or due to account de-activation.

Changes to This Privacy Statement

We may update this privacy statement per a need to reflect law updates, users’ feedbacks and changes in our services. When we post changes to this privacy statement, we will revise the “last updated” date at the top of the statement. We encourage you to periodically enter this privacy statement to learn about recent updates.

How to Contact Us

If you have a privacy question, please contact us by using our website contact details or send us an email at support@Gowizi.com.

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